Using Acclaim

Recording Video

• Setting the default camera on your browser
• Best practices for recording video
• How do I record videos directly into Acclaim using a webcam?
• How do I record videos for Acclaim using an Apple device?
• How do I record videos for Acclaim using an Android device?
• How do I record videos for Acclaim using an offline webcam?

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Setting up Courses & Folders

• Acclaim Overview
• Getting started with courses and access
• Adding admins to courses (TAs, colleagues, etc.)
• Getting started with folders and permissions
• I want to set up Acclaim for individual assignments/activities
• I want to set up Acclaim for group assignments/activities (like peer-to-peer review)

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Uploading Video

• I'm seeing an error after I upload my video
• I'm experiencing upload problems
• Why isn’t my mobile upload working?
• I uploaded my files but they're not showing or playing properly
• Why is my video stuck while "processing"?
• What kind of files can I upload within folders?

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General Questions

• How do I contact support?
• How do I rename a file after it has been uploaded?
• I purchased access through TopHat and don't have an access code / my access code isn't working
• How do I join my course?
• Deleting files and folders
• How do I directly buy an access code to a course?

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Privacy, Security, Compliance

• How to add Acclaim to your "Allow" list of websites
• Is Acclaim ADA compliant?
• Is my content safe?
• Can comments be private?
• How do I set permissions for my course and/or folders?
• What are your terms of use and privacy policy?

Role-specific Questions

Instructors and Admins

• I'm a teacher/professor, how does Acclaim work?
• How does the paid version work and how much is it?

Students

• I don't see a field to enter my access code
• My code isn't working
• I'm in the wrong course or section
• I'm a student, how does Acclaim work?
• I am a student and I don’t see any course information.
• I can't create folders within my course or I can't comment, download, or upload files.

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Admins & IT

• Can I split students from one Blackboard course into multiple Acclaim courses?
• Does Acclaim support single sign-on (SSO)?
• How do I integrate Acclaim into our LMS?

LMS Integrations, Single Sign-On, and LTI

General Questions

• What does "integration" mean?
• Why should I integrate Acclaim into my LMS?
• What is LTI?
• With which LMS can Acclaim integrate?

LTI Integration Instructions

• Integrate Acclaim into Blackboard using LTI
• Integrate Acclaim into Brightspace using LTI
• Integrate Acclaim into Canvas using LTI (manually)
• Integrate Acclaim into Canvas using LTI
• Integrate Acclaim into Haiku Learning using LTI
• Integrate Acclaim into Moodle using LTI

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