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  1. Acclaim Help Center
  2. Using Acclaim
  3. General Questions

General Questions

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  • How do I contact support?
  • How do I rename a file after it has been uploaded?
  • I purchased access through TopHat and don't have an access code / my access code isn't working
  • How do I join my course?
  • Deleting files and folders
  • How do I directly buy an access code to a course?
  • How do I export comments?
  • My video page isn't loading properly
  • Can I embed and share a video from Acclaim in my LMS or other website?
  • How do I copy a course?
  • How do I copy or move files across folders and courses?
  • Can comments include paragraphs, bold, and/or italics?
  • How do I know when someone has joined the course, uploaded a new video, or posted a comment?
  • How do I add files onto Acclaim?
  • How does commenting work on Acclaim?
  • Can others create folders and add content within courses?
  • How long do I or others have access to the files within a course?
  • How do I edit my account settings (password, email, etc.)?
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